State Farm® Insurance Agent Jim Humphreys

"Wendy did a great job of explaining my coverages. Office staff was very friendly and professional! Would definitely recommend for your insurance needs!!"

"The service is great if you have a question they will get the answer. Been with them for years."

"I’ve personally known Wendy for years and trust her to take care of all of my insurance needs. She’s always treated me like family, as has Jim. I would definitely recommend their services!"

"The team has always been friendly and willing to help you out at what you need. Very knowledgeable."

"Great friendly staff and excellent service!!!"

"This experience was good. Past experience when we needed help with derechio clim was horrible. Called liars and told we were attempting to cheat State Farm. Our agent, Jim Humphries basically abandoned us."

"Very cooperative"

"Great service."

"Not recommended I paid my car insurance for 6 months and month and half later I received a bill saying that I was late on my payment that happened 2 times I decided to go with different insurance.👎🏻"

"I don't understand the structure of the company, but over a year later, with another winter approaching, and we're still getting the run around trying to get our derecho damage repaired. Adjusters come out and meet with contractors and on site see and agree they see the damage, but then when their official report comes through it doesn't acknowledge the damage. Additionally, I've heard excuses of "1400 customers affected by the derecho", yet our claim was rejected because "we have no record of a storm on that date" from the adjusters. If State Farm is so aware of this storm, why are we dealing with this? I had given a 5 star review years ago from my "on boarding" experience, but now that there's the first time I actually need something back from the company, it's all run around and excuses while the water damage of leaks through the roof get worse. It seems that State Farm is only interested in taking your money but not providing coverage on your policy."

"Top notch customer service"

"Very happy with service and price"

"Lydia and Monique are the best to work with for all my needs."

"Great agency to work with. Lydia is the best!"

"Got good service for many years. Now that I've moved, they continue to call, text and email even though I have asked them to desist."

"They are very helpful in everything they do."

"Lydia Clark is great to work with, helping me with claims due to the derecho."

"The office staff are very polite but unfortunately was not interested in answering emails or voicemails about additional policies. Had lots of mix-ups where the wrong vehicle was covered after I had sold it, as well as other issues with their records keeping (wrong address etc). I also was told I'm no longer covered for roadside assistance because I used it too much... Yikes, glad to know you're charging extra for a service that you're not willing to provide. True definition of a cash grab. I've been trying to get a homeowners policy for awhile and after the derecho, I reached out 3 times and never got a response. I did however receive a request to authorize automatic billing. Which I had done 2 weeks prior, further proving my point about poor records keeping. I realize not all companies can cover mobile homes. If they couldn't or didn't want to cover me, they could have at least told me. I was dragging my feet on finding a new insurance provider- I thought I was paying low rate through State Farm. I received 2 quotes yesterday, both with much lower pricetags and more than double the coverage amounts. Oh, and they responded to my emails instantly."

"I love that when you walk through the doors, they are willing and ready to help me with any situation. Thank you Danielle."

"I have been a customer for many many years. They manage all our insurance needs. The whole team is wonderful. Jim, Danielle and Lydia have been such a wonderful resource and its like there family when you have a question or concern. Thanks to Lydia and Danielle for stopping over after the storm deracho. You lady’s rock. Thank you so much!"

"Very courteous staff."

"I was able to speak with the personnel in the office, especially Lydia. She was very easy to talk to and gives friendly, Professional and quick service. Looking forward to a long association with this office."

"I have been a customer for years. They manage all our insurance needs. The whole team is wonderful. Jim, Danielle and Lydia have been such a wonderful resource. Thanks to Lydia for all the accommodations made during the quarantine and getting my new lower life insurance rate! Thank you so much!"

"Lydia is the best! always professional and helpful with any situation."

"Amazing staff! They take pride in their work and get the best results!"