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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Megan Courtney

Megan Courtney

June 29, 2026

5  out of  5
rating by Megan Courtney
"I am very happy with State Farm and they’re willingness to work with their customers and offering low prices"
We responded:
"Thank you Megan! We appreciate your business!"
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Yonna Clark

June 8, 2026

5  out of  5
rating by Yonna Clark
"Wendy did an amazing job she helped me get my rental insurance back on track thanks Wendy for everything"
We responded:
"Thanks for allowing us to help you with your insurance needs!"
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Thomas Ochs

May 28, 2026

5  out of  5
rating by Thomas Ochs
"Wendy is the one we count on to take care of us -- she's awesome!"
We responded:
"Thanks Thomas! Wendy does a great job!!
I really appreciate your letting us help you with your insurance needs."
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Amy Stevens

May 19, 2026

5  out of  5
rating by Amy Stevens
"We have had State Farm for a very long time for our home and auto. With each claim we have had to file, I am reminded why I continue to stay with them. The employees at Jim's office specifically have always been so kind and helpful. Never displaying any judgement and very communicative. I will never switch to anyone else."
We responded:
"Hi Amy, we truly appreciate your review. Knowing that our team at Jim’s office has been kind, helpful, and never judgmental means a lot—especially when you’ve had to file claims. Thank you for your continued trust in State Farm. We’ll be here whenever you need us."
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Jaci Hilmer

May 15, 2026

5  out of  5
rating by Jaci Hilmer
"Got our new car added quick and smoothly with great assistance from Jim Humphreys Team!"
We responded:
"Hi there! Thanks so much for the wonderful review. We’re glad to hear your new car was added quickly and smoothly with great help from Jim Humphreys Team. We appreciate your business!"
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Raven Stuefen

May 12, 2026

1  out of  5
rating by Raven Stuefen
"They do not care what you have going on in your life, they work on commission and only care about a sale!"
We responded:
"Hi Raven, thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team is here to help you through the process with respect and transparency—not pressure. If you’re willing, please contact us at 319.363.2085 so we can learn more about what happened and make it right."
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Wade Letter

May 7, 2026

5  out of  5
rating by Wade Letter
"Great team"
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Norm Wilkerson

April 29, 2026

5  out of  5
rating by Norm Wilkerson
"Always helpful, available, cheerful and expedient."
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Andy Cruse

April 16, 2026

4  out of  5
rating by Andy Cruse
"Reid is always very helpful when i have questions about my insurance."
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Brian Young

April 13, 2026

5  out of  5
rating by Brian Young
"Great service from Reid Kruse always very helpful with any questions and gives a prompt response . Highly recommend !!!"
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Joe Luense

April 10, 2026

5  out of  5
rating by Joe Luense
"Reid did a great job answering my questions and gave great feedback."
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Steven Perez

March 31, 2026

5  out of  5
rating by Steven Perez
"I can't say enough about Reid from State Farm Insurance. When I couldn't get a hold of the adjuster handling our fire claim I turned to Reid from the local office in Cedar Rapids. She was a big help getting my concerns addressed. If looking for home and auto I highly recommend Jim Humphrey and his staff at State Farm in Cedar Rapids"
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Liz Raymo

March 30, 2026

5  out of  5
rating by Liz Raymo
"Ive had nothing but kindness, courtesy, and willingness to help me out with car insurance. Got my monthly rate dropped, my deductible lowered and am paying half of my payment with a different company then was paying before. Same coverage as I had with other company. Its always a pleasure when I speak to them. So happy I switched to them."
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Nicole Crosbie

March 25, 2026

5  out of  5
rating by Nicole Crosbie
"Absolutely fantastic company they have always been understanding and kind always working with me and my family. I highly recommend!"
We responded:
"Hi Nicole, thank you for your kind words. We’re grateful to know our team has been understanding and supportive for you and your family. We appreciate the high recommendation and look forward to continuing to help."
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Damon Smith

March 25, 2026

5  out of  5
rating by Damon Smith
"I have been with them for several years. Any time I have needed anything, they were on top of it! Customer Service is amazing also!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dan Rhine

March 7, 2026

5  out of  5
rating by Dan Rhine
"Simple call and needs are taken care of. Not thrilled that my home insurance increased $500 from last year."
We responded:
"Hi! Thank you for sharing your feedback. We’re glad to hear that your needs are taken care of with simple, responsive communication. We’re sorry your home insurance increased by $500 this year—rate changes can happen for a variety of reasons. If you’d like, please contact us so we can review your policy and see what options may be available to help."
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Terry Vik

February 17, 2026

5  out of  5
rating by Terry Vik
"Had question that was completely answered in a timely and understandable way."
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Nick Beach

January 27, 2026

5  out of  5
rating by Nick Beach
"I called to check about reimbursement procedure. I was helped promptly and kindly."
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Carmen Sanchez

January 24, 2026

5  out of  5
rating by Carmen Sanchez
"Customer service at this office is Great.
Thank you Sophie for all your help!"
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Amber Camp

January 21, 2026

5  out of  5
rating by Amber Camp
"Lydia is great to work with! She saved us a ton of money when we switched over and was always available to answer all the questions I had!"
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James Lukaszka

January 16, 2026

5  out of  5
rating by James Lukaszka
"I have been a customer for many many years. They manage all our insurance needs. The whole team is wonderful. Jim, Brian have been such a wonderful resource and it's like there family when you have a question or concern. Thank you so much!"
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Amy Squires

January 16, 2026

5  out of  5
rating by Amy Squires
"I love how every time I call or email, I get a response right away. They are always very helpful."
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Daniel Oakley

January 6, 2026

5  out of  5
rating by Daniel Oakley
"SO EASY TO WORK WITH AND ALWAYS HAS AN UPLIFTING PERSONA ABOUT THEIR TEAM TOGETHER. WOULD RECOMMEND THEM TO ALL MY FRIENDS."
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Caden Jacobs

January 6, 2026

5  out of  5
rating by Caden Jacobs
"Sophie responds very quickly and very affordable prices. Best in town! High recommend"
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Brian Sidle

December 24, 2025

5  out of  5
rating by Brian Sidle
"Alex Furnald is always a pleasure to work with. Friendly, efficient, and knowledgeable. He helps me with my family's insurance and I couldn't recommend him more!"